Konduto Technology Intelligence

What is Konduto?

Konduto is a fraud prevention platform that uses artificial intelligence and behavioral analysis to detect fraudulent transactions in e-commerce. Unlike traditional fraud detection that relies solely on static data points, Konduto analyzes how users navigate websites in real-time to identify suspicious behavior patterns.

Founded in 2014 in São Paulo, Brazil, Konduto pioneered the use of behavioral biometrics in fraud detection. The platform tracks mouse movements, typing patterns, device fingerprints, and navigation paths to build behavioral profiles. This approach catches sophisticated fraudsters who may have stolen legitimate customer data but cannot replicate genuine user behavior. Konduto is particularly strong in Latin American e-commerce markets.

Key Features

Behavioral Analysis

• Navigation Tracking: Monitors pages visited, time spent, and user journey patterns
• Device Fingerprinting: Identifies devices through browser and hardware characteristics
• Mouse Dynamics: Analyzes cursor movement speed, patterns, and click behavior
• Typing Biometrics: Measures keystroke dynamics and input patterns
• Session Analysis: Compares current session to historical behavior profiles

Machine Learning Engine

Konduto's AI processes over 2,000 variables per transaction, combining behavioral data with traditional fraud signals. The model adapts to new fraud patterns automatically without manual rule updates.

Risk Scoring

Each transaction receives a risk score from 0-100 with a recommendation (approve, review, decline). Merchants set their own thresholds based on risk tolerance and margin structure.

Manual Review Queue

Medium-risk transactions are queued for human review. Analyst decisions feed back into the model, continuously improving accuracy.

Chargeback Guarantee

For qualifying merchants, Konduto offers a guarantee covering chargebacks on approved transactions, shifting fraud liability from the merchant.

Use Cases

E-Commerce Retailers

Online stores integrate Konduto to screen purchases in real-time. High-risk transactions are blocked or flagged for review while legitimate customers experience frictionless checkout. The behavioral layer catches fraud that passes traditional velocity and AVS checks.

Digital Goods and Services

Companies selling software, subscriptions, and downloadable content face high fraud rates due to instant delivery. Konduto's real-time scoring enables immediate decisions without manual review delays that frustrate legitimate customers.

Travel and Ticketing

Airlines, hotels, and event ticketing platforms use Konduto to detect booking fraud. The behavioral analysis identifies resellers and fraudsters using automated tools to bulk-purchase inventory.

Gaming and Digital Entertainment

Online gaming platforms screen in-game purchases and account top-ups. Konduto detects account takeover attempts by comparing current behavior against established user patterns.

Marketplaces

Multi-vendor marketplaces protect buyers and sellers from fraudulent transactions. Konduto helps platforms maintain trust while minimizing disputes and chargebacks across diverse seller bases.

Implementation Examples

JavaScript Tracking Setup

<!-- Include Konduto tracking on all pages -->
<script>
var __kdt = __kdt || [];
__kdt.push({"public_key":"YOUR_PUBLIC_KEY"});

// Set customer ID after login
__kdt.push({"post":"customer", "customer_id":"customer_123"});

(function() {
    var kdt = document.createElement('script');
    kdt.type = 'text/javascript';
    kdt.async = true;
    kdt.src = 'https://i.k-analytix.com/k.js';
    var s = document.getElementsByTagName('script')[0];
    s.parentNode.insertBefore(kdt, s);
})();
</script>

Server-Side Order Analysis (PHP)

// Submit order for fraud analysis
$orderData = [
    'id' => 'order_789',
    'visitor' => $_COOKIE['konduto_id'], // From JS tracking
    'total_amount' => 299.99,
    'currency' => 'USD',
    'customer' => [
        'id' => 'customer_123',
        'name' => 'John Smith',
        'email' => '[email protected]',
        'tax_id' => '123456789',
        'created_at' => '2023-01-15'
    ],
    'billing' => [
        'address1' => '123 Main St',
        'city' => 'New York',
        'state' => 'NY',
        'zip' => '10001',
        'country' => 'US'
    ],
    'payment' => [[
        'type' => 'credit',
        'bin' => '411111',
        'last4' => '1111',
        'expiration_date' => '122025'
    ]]
];

$ch = curl_init('https://api.konduto.com/v1/orders');
curl_setopt_array($ch, [
    CURLOPT_POST => true,
    CURLOPT_POSTFIELDS => json_encode($orderData),
    CURLOPT_HTTPHEADER => ['Content-Type: application/json'],
    CURLOPT_USERPWD => $secretKey . ':',
    CURLOPT_RETURNTRANSFER => true
]);
$result = json_decode(curl_exec($ch), true);

// Check recommendation
if ($result['order']['recommendation'] === 'approve') {
    processOrder();
} elseif ($result['order']['recommendation'] === 'decline') {
    rejectOrder();
} else {
    queueForReview();
}

Benefits and Considerations

Key Benefits

• Behavioral Intelligence: Catches fraud that bypasses traditional data checks
• Lower False Positives: Legitimate customers aren't blocked unnecessarily
• Automatic Learning: Model improves continuously without manual rule management
• Fast Integration: JavaScript tag and API implementation in days, not months
• Latin America Expertise: Strong fraud pattern knowledge for LATAM markets
• Chargeback Protection: Optional guarantee shifts fraud liability

Performance Metrics

Konduto typically helps merchants achieve:

• 80-90% reduction in chargebacks
• 50-70% reduction in manual review volume
• Sub-second response times for transaction scoring

Pricing

Konduto uses transaction-based pricing, charging per order analyzed. Rates vary by volume and risk level. The chargeback guarantee option carries additional fees.

Alternatives

Other fraud prevention platforms include Signifyd, Riskified, Sift, Forter, and ClearSale. Selection depends on geographic focus, integration requirements, chargeback guarantee terms, and whether behavioral analysis is prioritized.