Rezgo Technology Intelligence

What is Rezgo?

Rezgo is a cloud-based booking and reservation management platform designed for tour operators, activity providers, and attractions. Founded in 2007 in British Columbia, Canada, Rezgo helps businesses sell tickets, manage availability, and process payments for tours, events, and experiences.

The platform provides embeddable booking widgets that integrate into any website, allowing visitors to check availability, select dates/times, and complete purchases without leaving the operator's site. Real-time inventory management prevents overbooking across all sales channels.

Rezgo connects to major Online Travel Agencies (OTAs) like Viator, GetYourGuide, and Expedia Local Expert, distributing inventory across multiple marketplaces. The channel manager syncs availability and pricing automatically.

Rezgo Platform Features

Online Booking Engine: Embeddable widgets for real-time availability and booking. Responsive design for mobile. Customizable to match brand colors.

Inventory Management: Define tours, activities, and packages with pricing, capacity, and schedules. Manage multiple products from one dashboard.

Channel Manager: Distribute inventory to Viator, GetYourGuide, TripAdvisor, and 20+ OTAs. Unified availability prevents overbooking.

Payment Processing: Integrated Stripe and PayPal. Accept credit cards, deposits, and payment plans. PCI-compliant secure checkout.

Resource Management: Track guides, vehicles, equipment availability. Prevent conflicts when resources are shared across products.

Customer Management: Guest database with booking history. Automated confirmation and reminder emails. Waiver collection.

Rezgo Use Cases

Tour Operators: Walking tours, bus tours, boat cruises manage schedules, guide assignments, and group sizes. Multi-day tour packages with accommodation.

Adventure Activities: Zip-lining, kayaking, diving operators handle equipment allocation, safety waivers, and weather-dependent scheduling.

Museums & Attractions: Timed entry tickets manage capacity. Prevent crowding with scheduled admission slots. Membership integration.

Escape Rooms: Room-based scheduling with specific capacities. Private booking options. Gift certificate sales.

Food & Wine Tours: Culinary experiences, winery visits, and cooking classes. Dietary requirement collection. Minimum participant thresholds.

Transportation Services: Airport shuttles, charter buses, and transfer services. Route management and vehicle allocation.

Rezgo Integration

Embedding Booking Widget

<!-- Rezgo Booking Widget -->
<div id="rezgo-content"></div>
<script src="https://widgets.rezgo.com/embed.js"
  data-rezgo-cid="YOUR_COMPANY_ID"
  data-rezgo-item="TOUR_ID">
</script>

<!-- Calendar Widget -->
<div id="rezgo-calendar"
  data-rezgo-cid="YOUR_COMPANY_ID"
  data-rezgo-type="calendar">
</div>

API Integration

// Rezgo API - Check availability
const response = await fetch(
  'https://api.rezgo.com/availability?cid=YOUR_CID&item=TOUR_ID&date=2024-03-15',
  { headers: { 'Authorization': 'Bearer YOUR_API_KEY' } }
);
const availability = await response.json();
console.log('Available spots:', availability.spaces_available);

// Create booking
const booking = await fetch('https://api.rezgo.com/book', {
  method: 'POST',
  body: JSON.stringify({ item: 'TOUR_ID', date: '2024-03-15', guests: 2 })
});

Rezgo Benefits

Industry-Specific: Built for tours and activities, not adapted from generic booking software. Understands tour operator workflows and terminology.

Channel Distribution: Access OTA marketplaces (Viator, GetYourGuide) from day one. Expand reach beyond direct bookings without manual management.

No Overbooking: Real-time inventory sync across website, phone bookings, and OTA channels. Capacity enforced automatically.

Flexible Pricing: Season pricing, early bird discounts, group rates, and promo codes. Dynamic pricing rules without manual updates.

Mobile Dashboard: Check bookings, manage availability, and process walk-ins from smartphone. Essential for operators on-location.

Commission-Free Option: Fixed monthly subscription rather than per-booking commission. Saves money at higher volumes.

Canadian Based: CAD pricing option. North American support hours. Understanding of Canadian tourism industry.